Privacy, Security, & eCommerce Policies

“My policy is simply to treat my customers the way I wish to be treated.”
True Stella Awards Founder Randy Cassingham

First Things First: Your Privacy

I not only will not provide your email address to any advertiser or data broker, I actually work rather hard to keep it secret. Your address will not be provided to anyone who is not an employee (contract or direct) of This is True unless I have your permission or am required to do so by law, with the exception of the details in Registration, below.

In addition, since my company’s formation in 1983 it has also been my policy to never sell customer postal addresses either. So if you buy books or any other item, the information you provide to deliver them is also kept confidential. I miss out on profit opportunities by not selling my customer addresses, but that’s how I want to be treated by the companies I do business with, so that’s how I treat my customers. Simple, eh?

California Consumer Privacy Act

I consider my policies to be stricter than the CCPA …even though I’m not required to follow that law (my gross revenues are far less than $25 million minimum cutoff; I don’t buy or sell the personal information of any consumers or households, let alone 50,000 of them; and I earn nothing, let alone more than half of annual revenue, from selling consumers’ personal information). My policies apply to all customers, not just those covered by the CCPA or the GDPR.

Registration and Personal Information

  • Free email notifications: I do not collect personal information unless you choose to subscribe to my mailings, in which case you must of course provide an email address for delivery of such mailings and, optionally, your name. To protect me, I keep a permanent record of such subscription requests. Free subscriptions are processed by a third-party “Email Service Provider” to distribute the newsletters, which has its own privacy policy. Once you “unsubscribe,” the subscription record I have access to on that provider’s site is deleted within one year, and usually much sooner. If you prefer it to be deleted sooner you can contact me with the request, which must specify the exact email address used or I won’t be able to find it.
  • Submitted Comments: All comments, whether sent by email or posted on this site or any of my other sites, become the property of ThisIsTrue.Inc and may be published. Comments will be published at my sole discretion. Once published, any editing of comments shall be at my sole discretion, including removing comments for any reason. I ask that you include your first name and general location with your comment, and these may be added by me if you fail to do so. Publication in my newsletters may include your first name and location, but will not include your email address, and may (or may not) be edited for length or clarity. Comments on the site will be removed in the case of spam, off-topic posts, “flaming,” invasion of others’ privacy or other legal reasons, or if they do not materially contribute to the discussion at hand.

Cookies

My sites — and any advertisers who make the free services possible — may use cookies or “trackers” to get statistics on who sees what ads, whether you click on the ads, etc. My sites also use cookies to (for instance) stop showing you “hovering” subscription forms when you dismiss them. I have no way to personally identify any specific person from these cookies.

Third-party advertising companies may also use cookies to serve ads. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of specific interest to you, and their privacy policies apply.

On some of my sites, Google may be one of these third-party vendors, and they use cookies to serve ads. Google uses a special DART cookie that enables it to serve ads to you based upon your visit to this site and others that you visit.

If you don’t want to have this DART cookie on your computer, you can opt out.

eCommerce Policies

Order Entry Security: ThisIsTrue.inc uses industry-standard SSL security on every page of every site, not just online order forms. Orders (e.g., for books) will show on your credit card statement or Paypal history as “This is True” (or “THISISTRUE.COM“).

Note Regarding Online Credit Card Security: All credit card data entered by customers, including account numbers, are processed immediately and are not kept on file by ThisIsTrue.Inc for any length of time. I cannot “look up your number” to process an order for you even if you give me permission to do so: I am quite serious about the security of your data, and use the best methods available to safeguard you. I simply use what I expect from the online merchants I buy things from.

Affiliate Relationships

You should assume that any links on this site, or in emailed newsletters, is to a site that has an affiliate relationship and/or another material connection to the providers of goods and services mentioned, and I may be compensated when you purchase from such a provider, which does not change the price you pay. You should always perform due diligence before buying goods or services from anyone — via the Internet or offline.